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Business Texting

Send and receive SMS/MMS from your business phone number.

Text with customers from your business phone number. Send appointment reminders, confirm orders, answer quick questions—all from a professional business number rather than personal cell phones. Your team can manage texts from desk phones or the mobile app.

Key Benefits

  • Text from your business number, not personal phones
  • Send appointment reminders and confirmations
  • Quick responses to customer questions
  • MMS support for images and documents
  • Compliance-ready with proper registration

Business Texting

Included with SonicVoIP

Send and receive SMS/MMS from your business phone number.

Common Use Cases

1

Appointment reminders for medical and dental offices

2

Order confirmations for logistics companies

3

Quick customer support responses

4

Sales follow-ups and lead nurturing

A2P/10DLC Compliance Required

Business texting requires registration with carriers through the A2P (Application-to-Person) and 10DLC (10-Digit Long Code) programs. This is a carrier requirement to reduce spam and ensure message deliverability.

What you need to know:

  • • Registration is required before sending business texts
  • • The process typically takes 1-2 weeks
  • • We guide you through the entire registration process
  • • Opt-in consent is required from recipients
  • • Messages must include opt-out instructions (reply STOP)
View SMS Terms & Compliance Details →

Business Texting FAQs

Ready to Use Business Texting?

Schedule a call to learn more or get a custom quote for your business.