
Business Texting
Send and receive SMS/MMS from your business phone number.
Text with customers from your business phone number. Send appointment reminders, confirm orders, answer quick questions—all from a professional business number rather than personal cell phones. Your team can manage texts from desk phones or the mobile app.
Key Benefits
- Text from your business number, not personal phones
- Send appointment reminders and confirmations
- Quick responses to customer questions
- MMS support for images and documents
- Compliance-ready with proper registration
Common Use Cases
Appointment reminders for medical and dental offices
Order confirmations for logistics companies
Quick customer support responses
Sales follow-ups and lead nurturing
A2P/10DLC Compliance Required
Business texting requires registration with carriers through the A2P (Application-to-Person) and 10DLC (10-Digit Long Code) programs. This is a carrier requirement to reduce spam and ensure message deliverability.
What you need to know:
- • Registration is required before sending business texts
- • The process typically takes 1-2 weeks
- • We guide you through the entire registration process
- • Opt-in consent is required from recipients
- • Messages must include opt-out instructions (reply STOP)
Business Texting FAQs
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