VoIP for Medical Practices
Phone systems designed for healthcare with HIPAA-aligned security, patient communication, and e-fax workflows.
SonicVoIP provides phone systems designed for medical practices and healthcare organizations. Our solutions include HIPAA-aligned security controls, patient appointment texting, e-fax workflows for medical records, and multi-location support. We configure systems to support compliance when deployed and managed correctly, and can discuss Business Associate Agreements for qualifying deployments.
About HIPAA Compliance
While our systems are designed to support HIPAA compliance, actual compliance depends on proper configuration, organizational policies, staff training, and ongoing management practices. We do not make blanket "HIPAA compliant" claims. Instead, we work with your organization to implement appropriate technical safeguards and can provide documentation to support your compliance efforts.
Features for Medical Practices
Communication tools designed for healthcare environments.
Security Controls
Role-based access, encryption options, and audit-friendly administration designed to support HIPAA compliance.
Patient Texting
Appointment reminders and confirmations via compliant text messaging from your practice number.
E-Fax Workflows
Send and receive faxes electronically with secure handling appropriate for protected health information.
Secure Voicemail
Voicemail handling with appropriate access controls and optional transcription for quick message review.
After-Hours Routing
Professional call handling outside office hours with routing to on-call providers or answering services.
Network Expertise Matters in Healthcare
Medical practices can't afford phone system issues. When call quality problems arise, you need a provider who can diagnose whether it's a network issue, carrier issue, or configuration issue—and fix it quickly.
As the VoIP division of Sonic Systems (an IT services provider), we understand networks. We can ensure your infrastructure supports quality voice communications, and we can optionally manage your entire network for truly comprehensive support.
Trusted by Medical Practices
Across Southern California
Medical VoIP FAQs
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