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Privacy Policy

How we collect, use, and protect your information.

Effective Date: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email, phone number, company name)
  • Service-related information (current provider, number of extensions, requirements)
  • Phone bills you upload for quote purposes
  • Communications with us (emails, form submissions, call recordings if disclosed)

We also automatically collect certain information when you visit our website:

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Prepare quotes and proposals
  • Communicate with you about services, updates, and support
  • Respond to your inquiries and requests
  • Analyze website usage and improve user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third parties who help us operate our business (hosting, email, analytics)
  • Sonic Systems: Our parent company, for integrated service delivery
  • Legal requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your information. Uploaded files are stored securely with encryption at rest. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Quote requests and uploaded phone bills are retained for [X months/years] unless you request deletion.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact us.

7. Cookies

Our website uses cookies and similar technologies for analytics and functionality. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have questions about this privacy policy, please contact us: