Auto Attendant / IVR
Professional call routing that directs callers to the right department or person automatically.
An auto attendant is your business's virtual receptionist. When callers reach your business, they're greeted professionally and given options to route their call—press 1 for sales, press 2 for support, and so on. This ensures calls reach the right person quickly, even when your team is busy.
Key Benefits
- Professional first impression for every caller
- Route calls to the right department automatically
- Handle calls 24/7 with after-hours greetings
- Reduce missed calls and voicemail overload
- Customize greetings for holidays and special hours
Common Use Cases
1
Small businesses wanting a professional phone presence
2
Medical offices routing to scheduling, billing, and providers
3
Multi-department companies streamlining call flow
4
After-hours handling for time-sensitive industries
Auto Attendant FAQs
Related Features
Explore more capabilities that complement this feature.