Powerful Features for Modern Business
Everything you need to communicate better, serve customers faster, and work from anywhere.
SonicVoIP provides a comprehensive suite of business phone features including business texting, mobile and desktop apps, voicemail transcription, auto attendant/IVR, call queues, call analytics, and internet redundancy for reliable communications. All features are designed for business use and backed by on-site installation and support.
Most Popular Features
These are the features our clients love most.
Business Texting
Send and receive SMS/MMS from your business phone number.
Mobile & Desktop App
Take your business phone with you anywhere on any device.
Voicemail Transcription
Get voicemails transcribed to text and delivered to your email.
Internet Redundancy
Keep your phones online with automatic failover to backup internet.
All Features
Explore our complete feature set.
Auto Attendant / IVR
Professional call routing that directs callers to the right department or person automatically.
Ring Groups
Ring multiple phones simultaneously or in sequence to ensure calls are answered.
Call Queues
Manage high call volumes with professional hold queues and reporting.
Business Texting
Send and receive SMS/MMS from your business phone number.
Mobile & Desktop App
Take your business phone with you anywhere on any device.
Voicemail Transcription
Get voicemails transcribed to text and delivered to your email.
Call Recording
Record calls for training, compliance, and quality assurance.
Call Analytics & Reporting
Gain insights into call patterns, peak times, and team performance.
Campaign Tracking Numbers
Dedicated numbers to track which ads and campaigns drive calls.
Multi-Location Support
Unified phone system across all your business locations.
Internet Redundancy
Keep your phones online with automatic failover to backup internet.
Work From Anywhere
Your business phone system goes wherever you go. With our mobile app, desktop softphone, and web portal, you can make and receive calls, check voicemail, and manage your system from any device.
- Mobile app for iOS and Android
- Business texting from your main number
- Web portal for call history and settings
